ABOUT THE CONFERENCE


In 2025, the annual Conference of the International Institute of Administrative Science (IIAS) will be organized jointly with the Department of Administrative Reforms and Public Grievances (DARPG).  

It will take place in the Bharat Mandapam, New Delhi on February 10-14, 2025. 

It will focus on the theme of Next Generation Administrative Reforms – Empowering Citizens and Reaching the Last Mile

The Conference will consist of plenary sessions, panel sessions and parallel sessions on the conference theme and those brought forward by the organizers’ networks. 

Dr. Wolfgang Drechsler and Dr. Suresh Misra will act as scientific chairpersons of the Conference. 







ORGANISERS

The International Institute of Administrative Sciences is a learned society in public administration established in 1930 and headquartered in Brussels, Belgium. It federates ministries, schools of government, national associations, and ministries. It organizes events, publishes scientific material, provides quality assurance services for education, and fulfils advocacy function. 

The Department of Administrative Reforms and Public Grievances is the nodal agency of the Government of India for administrative reforms and redressal of public grievances relating to the states in general and those pertaining to Central Government agencies in particular.The Department disseminates information on important activities of the Government relating to administrative reforms and public grievance redressal through publications and documentation. The Department also undertakes activities in the field of international exchange and cooperation to promote public service reforms. Mission of DARPG is to foster excellence in governance and pursuit of administrative reforms through - Improvements in government structures and processes, Promoting citizen-centric governance with emphasis on grievance redressal, Innovations in e-Governance, Documentation and dissemination of good practices. The DAR&PG has been making endeavours to bring excellence in public service delivery and to redress grievances of citizens in a meaningful manner by effectively coordinating with different Ministries and Departments of the Government and trying to eliminate the causes of grievances.






PROGRAM

The conference program will be continuously updated. 


SPEAKERS


Voruganti Srinivas, Department of Administrative Reforms and Public Grievances, Republic of India

Ra'ed Mohammed BenShams, Ministry of Cabinet Affairs, Kingdom of Bahrain

Suresh Misra, Indian Institute of Public Administration

Wolfgang Drechsler, Tallinn Technological University

Hideaki Shiroyama, University of Tokyo

Andrew Massey, King's College, London

Meghna Sabharwal, The University of Texas at Dallas

Reuben Ng, National University of Singapore

Lichia Saner-Yiu, Centre for Socio-Eco-Nomic Development

Younes Abouyoub, United Nations

Peter Vandenbruaene, BOSA, Belgium

Anil Sooklal, Ambassador, Republic of South Africa

Surendra Nash Tripathi, Indian Institute of Public Administration

Nirmalya Bagchi, Administrative Staff College of India

Vijay Bhaskar, The Nudge Institute

C.K. Mathew, Azim Premji University

M Chandrasekhar, Indian Institute of Management Visakhapatnam

Sheela Reddy, Central University of Andra Pradesh

Alkesh Kumar Sharma, Ministry of Electronics & Information Technology

Paul Joyce, University of Birmingham

Sofiane Sahraoui, International Institute of Administrative Sciences

Jörg Bogumil, Bochum University






REGISTRATION

Registrations are open!

Category
Fee, GST. excl.
Members of IIAS/IIASIA/EGPA
USD 500
Non-members of IIAS
USD 600
India Nationals
USD 200
Delegates from South Asia
USD 400
IIAS Board Members
USD 400
Track Chairpersons
USD 400
Students
USD 150
Accompanying Persons
USD 300


18% Goods and Services Tax (GST) will be added during checkout






CALL AND SUBMISSIONS

The call for papers is open until November 15th. It contains the following tracks. 
Please download it, check the guidelines for presenters, and make a submission!

n
Keyword
Chair, Institution
Full Title
1
#NextGeneration
Wolfgang Drechsler, (TalTech RND) et al
Next Generation Administrative Reforms: Empowering Citizens and Reaching the Last Mile
2
#Minimax
Suresh Misra (Indian Institute of Public Administration
Minimum Government, Maximum Governance: India’s Policy Reform
3
#India
Paul Joyce (University of Birmingham)
Public Administration in India: Public governance and public policy, in practice and theory
4
#Decolonial
Scott Brenton (UCLouvain) & Kiflie W. Angaw (KU Leuven)
Decolonial Public Administration
5
#BRICS
Tamer Qarmout (Doha Institute of Graduate Studies) et al.
Exploring the Complex Landscape of BRICS-Global South Relations
6
#Coordination
Juraj Nemec (Masaryk University) et al.
Intergovernmental Coordination
7
#Urban-Wildlife
Itai Beeri (University of Haifa)
Navigating the Urban-Wild Interface: Rethinking Governance in the Age of Digitization and Citizen Empowerment
8
#SmartCities
Adel Ben Youssef (GREDEG-CNRS & University Côte d’Azur)
Governing Smart Territories: Navigating Innovation, Sustainability, and Emerging Challenges
9
#Diffusion
Matti Ylönen (University of Helsinki)
The Diffusion of Rules Governing Digital Platforms, Data and Artificial Intelligence
10
#CivicTech
Hiroaki Inatusugu (Waseda University) et al.
Civic Tech in Digitization Society for Next Generation Administrative Reform
11
#Digital
Gabriella Racca (University of Torino) & Aristide Police (LUISS University)
Digital Transformation and Artificial Intelligence: Legal Issues in Public Administration
12
#4IR
Adel Ben Youssef (GREDEG-CNRS & University Côte d’Azur)
Public Policies and Good Governance of the Industry 4.0 Projects in Africa
13
#IRAS
Sabine Kuhlman (University of Potsdam) et al.
International Review of Administrative Sciences
14#SkillsAngela Bourbouli & Fani Komseli (National Centre for Public Administration & Local GovernmentAdvancing Skills and Competencies for Innovation in Public Administration: Shaping the Future of Governance
Online#CommonsMarco Meneguzzo (University of Rome Tor Vergata) et al.IIAS Study Group on Social Innovation, Commons, and Administration





USEFUL INFORMATION

Please check the following document for more information on visa requirements, health advices, conference venue, transportation, and more useful information. 






WelCOMING MESSAGES FROM THE ORGANISERS

MESSAGE BY RA’ED BENSHAMS, IIAS PRESIDENT

Dear Participants, Distinguished Guests, and Esteemed Colleagues,

Onbehalf of the International Institute of Administrative Sciences (IIAS), it ismy great pleasure to welcome you to the IIAS-DARPG India Conference 2025. Thissignificant event will take place in the vibrant city of New Delhi, India.

Ourtheme, "NextGeneration Administrative Reforms: Empowering Citizens and Reaching
the Last Mile,"
reflectsour commitment to advancing administrative practices that directly benefit ourcommon denominator, our citizens. As we navigate the complexities of governance,we recognize the pivotal role that innovative reforms play in shaping abrighter future for all.

Throughoutthis conference, we will engage in thought-provoking discussions, share good practices,and explore transformative solutions. Together, we aim to empower citizens by bridginggaps, enhancing service delivery, and ensuring that no one is left behind.

Inan era of rapid technological disruption and rising citizen expectations, howcan we reinvent public administration to better serve the needs of our diversepopulations? This is the challenge we have gathered to tackle at the IIAS-DARPGIndia Conference.

Aroundthe world, governments are grappling with complex, interconnected issues – fromclimate change and income inequality to digital transformation and democraticbacksliding. In this climate of uncertainty, public servants must cultivate newskills, adopt agile mindsets, and forge bold, innovative solutions. 

Yet,the work does not stop there. We must ensure that the fruits of administrativereform reach the most marginalized communities - empowering citizens, improvingservice delivery, and bridging the digital divide. By harnessing the power oftechnology and grassroots partnerships, we can make the promise of goodgovernance a reality for all. 

Thisconference represents a unique opportunity to learn from global practitionersand scholars, share cutting-edge research, and forge internationalcollaborations. Together, we will chart a course towards a more efficient,equitable, and responsive public sector - one that truly puts people at theheart of policymaking.

Iencourage you to actively participate, exchange ideas, and contribute to therich tapestry of knowledge that will emerge from our collective efforts. Let usforge new partnerships, challenge conventional wisdom, and chart a coursetoward administrative excellence.

Once again, welcome to the IIAS-DARPG India Conference2025. Let us embark on this
journey together, as we strive to create administrative systems that trulyserve the needs of our citizens.

 

MESSAGE FROM SHRI V. SRINIVAS, Secretary, DARPG

Distinguished participants,

It is with great pleasure and immense pride that I extend a warm welcome to each and every one of you to the IIAS-DARPG, New Delhi Conference for 2025. 

Conferences like these provide a unique platform for intellectual exchange, collaboration, and the exploration of innovative ideas in the field of Public Administration. They allow us to connect with our peers, learn from one another, and collectively contribute to advancing our fields.

The theme of the 2025 conference is "Next Generation Administrative Reforms – Empowering Citizens and Reaching the Last Mile". We hope to deepen understanding of collaborative approaches to governance, highlight successful strategies, identify challenges, and explore the potential for enhanced cooperation among nations and international organizations.

 I am sure that the ambiance of our venue in Bharat Mandapam blended with Indian hospitality, will make your stay during the conference an enriching experience and an enjoyable period which you would like to keep in your memory for a long time. You will also have an opportunity to experience the rich historical heritages of India through the excursion tour. 

I wish you all an enjoyable and fulfilling IIAS-DARPG New Delhi Conference 2025 experience with Indian cuisine. Good day







The Conference rapporteurs

Prof. dr. Wolfgang Drechsler, Taltech RND

Prof. dr. Suresh Misra, Indian Institute of Public Administration

Dear Esteemed Colleagues, Distinguished Guests, and Friends,

It is with great honor and anticipation that I welcome you to the 2025 Annual Conference of the International Institute of Administrative Sciences (IIAS), co-organized with the Department of Administrative Reforms and Public Grievances (DARPG) of India. This year’s conference is a significant gathering, not only because it brings us together in the globally central, historic and culturally rich city of New Delhi, in itself a built manifestation of different layers of administrative practice across the centuries, but also because it addresses the pressing theme of “Next Generation Administrative Reforms – Empowering Citizens and Reaching the Last Mile.”

As we convene at the Bharat Mandapam from 10 to 14 February 2025, we are presented with the unique opportunity to engage with both the challenges and opportunities that define the current and future landscape of Public Administration. The focus of our discussions will be on how to effectively empower citizens and ensure that public services reach every individual, no matter how remote or marginalized.

India, with its vast and diverse population, serves as an ideal setting for this conference. The country is at the forefront of many of the global challenges we seek to address, from digital transformation and public sector capacity building to regional policy contexts and the balancing of rapid modernization with deeply rooted cultural and social traditions. As we explore these issues, we must also consider global implications, drawing on experiences and innovations from around the world.

Our theme, “Next Generation Administrative Reforms,” invites us to look critically at how emerging digital technologies appear to reshape the way governments operate and interact with their citizens – or better, how citizens interact with their governments. These technologies have pros and also cons that are still not sufficiently understood, let alone conceptualized, particularly in terms of ensuring equity and inclusion. As civil servants and scholars, it is our responsibility to ensure that any technological advancements do not exacerbate existing inequalities, but rather contribute to a more just and equitable society.

The challenges we face are multifaceted. The digitization of government services, while promising and in many cases already delivering, requires significant investments in infrastructure, cybersecurity, and digital literacy. Moreover, the question of organizational capacities within the public sector needed for this is crucial but still strongly debated among experts. Does digital governance (help) create administrative capacity – or doesn’t the former really require the latter to begin with?

But this conference is not only about discussing challenges; it is about finding solutions. The plenary sessions, panel discussions, and workshops will be carefully curated to encourage deep, thoughtful dialogue and collaboration. We are fortunate at IIAS to always welcome a diverse group of participants, representing different regions, sectors, and disciplines, all united by a shared commitment to advancing public administration in the service of all citizens.

In conclusion, while the focus of many of our discussions will be on administrative reforms in India – a must-know topic for Public Administration scholars everywhere –, the insights that, it is to be hoped, will emerge from this conference will have far-reaching implications. The work we do here together will potentially help shape the future of public administration worldwide, ensuring that it is more responsive, more inclusive, and more capable of meeting the needs of the 21st century.

I eagerly look forward to the insights and collaborations that will emerge from this gathering, and I am confident that our collective efforts will contribute to meaningful advancements in our field. Welcome to New Delhi!


Dear Distinguished Participants and Esteemed Colleagues, 

It is my honor and privilege to extend a warm welcome to all of you to the IIAS –DARPG, Conference New Delhi – 2025. This year’s theme of the conference “Next Generation Administrative Reforms – Empowering Citizens and Reaching the Last Mile” investigates and examines the dynamic landscape of public administration, exploring key dimensions that characterize the contemporary environment. The aim of the conference is to take stock of the state of practice and recent innovations in serving and engaging citizens at the national and international levels. The Conference is set to provide platform to discuss the problems and challenges the public administration faces and the designing solutions to overcome the same.  

One key driver of next-gen reforms in Public Administration is the increasing influence of technology.  The digital transformation has significantly improved communication, data management, and service delivery bringing in efficiency, reliability and accessibility.  Governments worldwide are embracing e-governance initiatives to streamline processes, enhance transparency, and make services more accessible to the public. 

The main thrust of the conference is to create space for presentation and sharing of global best practices and experiences, identify barriers and issues as well as practical, effective and value-added strategies for moving toward citizen-oriented government to empower marginalized sections of the society and reach the last mile. The goal is also to provide opportunities for creating collaborative links between academics and professional practitioners aiming at long-term sharing of knowledge and discussions of highly current issues and identify areas where governments and officials might better serve citizens with breakthrough reforms, particularly taking advantage of new technology. 

As we transverse through the conference, all will gain valuable insights on progress achieved by governments with respect to engaging citizens in service delivery and policy design matters.  It will also provide a roadmap to build the culture and sensibilities in public sector organizations to respond to and anticipate demands for better services and engagement; and finally take advantage of technological possibilities, which promise to put citizens first.  

The theme of ‘Next Generation Administrative reforms’ incites us to critically search for better ways to integrate the services that governments provide with the specific needs of different categories of citizens, clients or customers in mind. Encourages discovering citizen needs and preferences; improving how governments engage citizens in the design of policy and service delivery regimes; and developing strategies to improve capacity and capabilities in government in order to be citizen centric. The conference presents a unique occasion to delve into the complex interplay of responsive and adaptive governance navigating political uncertainties, and the transformative forces of digital transformation, orchestrating a symphony of technological advancements reshaping the very fabric of governance. 

I look forward to stimulating and enriching interactions and discussions. 

Once again welcome to New Delhi. It will be our pleasure to have you with us on this occasion. 



CONTACT

For general inquiries, please contact info@iias-darpg-indiaconference2025.org 

For visa-related inquiries, please contact iias-darpg@gov.in

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